Overview
Saudi Telecom Company (STC) is one of the leading telecom providers in Saudi Arabia, offering mobile, internet, and digital payment solutions. Knowing the correct STC customer care number can save you time and hassle when dealing with issues related to your mobile plan, internet connection, or STC Pay services.
This guide includes:
- Official STC helpline numbers for different services
- STC WhatsApp support for quick responses
- Office locations and working hours
- Troubleshooting tips for common issues
STC Customer Service Numbers
Here’s a complete list of STC contact numbers based on your needs:
| Service | Helpline Number |
|---|---|
| General STC Support (KSA) | 900 |
| STC Customer Care (Outside KSA) | +966 11 455 5555 |
| Landline & Internet Support | 906 |
| Business Customer Support | 909 |
| STC Pay Helpline | 800 118 0008 |
Fastest Contact Method
- Dial 900 if calling from an STC number.
- If calling from another network, use +966 11 455 5555.
STC General Support vs. STC Pay Helpline
STC Pay is a digital wallet that allows customers to make purchases, pay bills, and send money. If you need help with STC Pay, call the appropriate support line.
Common Issues & Helplines
| Issue | Contact Number |
| STC Pay transaction issues | 800 118 0008 |
| Mobile recharge or balance inquiry | 900 |
| Internet and data issues | 906 |
For further assistance, visit the STC Pay official website.
STC WhatsApp Customer Service
STC offers quick support via WhatsApp for easy communication.
- WhatsApp Number: +966 9200 01123
- Available Services:
- Billing and balance inquiries
- STC offers and promotions
- Network and internet troubleshooting
📌 How to use STC WhatsApp support: Save the number in your contacts and send a simple “Hi” to start a conversation.
STC Office Locations and Business Hours
For in-person assistance, visit an STC customer service office.
| City | Main Branch Location | Operating Hours |
| Riyadh | King Fahad Road | 8 AM – 10 PM (Sat-Thu) |
| Jeddah | Prince Sultan Street | 8 AM – 10 PM (Sat-Thu) |
| Al Khobar | Corniche Road | 8 AM – 10 PM (Sat-Thu) |
| Dammam | Al Shatea District | 8 AM – 10 PM (Sat-Thu) |
⏳ Tip: Avoid peak hours (4 PM – 8 PM) for faster service.
Troubleshooting: Can’t Reach STC Customer Service?
If you’re unable to connect with STC support, try these solutions:
✅ Check your signal strength before calling.
✅ Try a different number: If 900 isn’t working, call +966 11 455 5555.
✅ Use STC WhatsApp: Contact +966 9200 01123 for quick replies.
✅ Download the MySTC App for self-service support and troubleshooting options.
📌 Need help checking your STC balance? Read our How to Check STC Balance Guide.
Conclusion
STC provides multiple customer support options, from helplines to WhatsApp chats and in-person offices. Use the correct contact method for faster issue resolution, whether you need help with mobile services, internet access, or STC Pay.
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